Publisher
Edition
At
6
AMA handbook for customer satisfaction /
ISBN: 0844234540 :
American Marketing Association ;
c1994.
HF5415.3 .D88 1994
NEU Grand Library[General Collection]
Available
2
Innovate! :
straight path to quality, customer delight, and competitive advantage /
ISBN: 0070557144 (recycled, acid-free paper) :
McGraw-Hill,
c1994.
HC79.T4 I5455 1994
NEU Grand Library[General Collection]
Available
3
The customer century :
lessons from world class companies in integrated marketing and communications /
ISBN: 0415921996 (cloth)
Routledge,
2000.
HF5718 .G77 2000
NEU Grand Library[General Collection] (2)
Available
15
Customer behavior :
consumer behavior & beyond /
ISBN: 003098016X
Dryden Press,
1999.
HF5415.32 .S54 1999
NEU Grand Library[ New Arrival]
Available
0
Fundamentals of customer-focused management :
competing through service /
ISBN: 156720564X (alk. paper)
Praeger,
2003.
HF5415.5 .H53 2003
University of Kyrenia Grand Library[General Collection]
Available
0
Don't go to the cosmetics counter without me :
an eye-opening guide to brand-name cosmetics /
ISBN: 1877988235
Beginning Press,
c1998.
QT275 .B423 1998
NEU Grand Library[Medical Section]
Available
8
Quality :
from customer needs to customer satisfaction /
ISBN: 9144041667
Studentlitteratur
2003
HF5415.5 .B45713 2003
NEU Grand Library[General Collection]
Available
3
The loyalty effect :
the hidden force behind growth, profits, and lasting value /
ISBN: 0875844480
Harvard Business School Press,
1996.
HF5415.5 .R438 1996
NEU Grand Library[General Collection] (1) University of Kyrenia Grand Library[University Of Kyrenia] (1)
Available
3
Bilişim altyapısıyla CRM (Custumer Relationship Mangement) :
Müşteri ilişkileri yönetimi /
ISBN: 9750006305
Seçkin,
2005.
HF5415.5 .T37 2005
NEU Grand Library[General Collection]
Available
0
Student satisfaction in a university: a case study in Near East University /
Yakın Doğu Üniversitesi (İktisadi ve İdari Bilimler Fakültesi),
2007.
HF5415.5 .D46 2007
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